Vehicle Release Process

**YOU MUST BE THE REGISTERED OWNER TO RETRIEVE ANY VEHICLE OR PROPERTY **
If you are not the registered owner, you need to contact them and they must visit our forms section and fill out the Vehicle Release form have it Notarized and send it to [email protected]. Vehicles will NOT be released to anyone other than the Registered/Titled Owner, Authorized Representative (with form), Repossession Agency, Insurance Agency/Agent, Rental Car Agency. All vehicles MUST be paid in Full at time of pickup, No payment plans or billing is accepted. Payment Methods Include Cash, and Verified Company Check. Please note that Credit Cards / Debit Cards are NOT Accepted at our facility.

Vehicle Release Form can be obtained Here —– > VEHICLE RELEASE FORM

Trespass Tows (Private Property Towing)

Impounded Vehicle Search – Private Properties Only —–> CLICK HERE

Vehicle & Property release hours are Monday – Friday 9am – 5pm
No Property or Vehicle Releases are done between 5pm and 9am and on Saturdays, Sundays and Holidays Unless it is within the first 12 hours of your vehicle being towed. Personal Property limited to Essential Items such as Keys, Wallet & Medications.

City of South Daytona Non-Consensual Tows

Vehicle & Property Release done Monday – Friday between 8am – 6pm
No Property or Vehicle Releases are done on Saturday’s, Sundays and Holidays

Impounded Vehicle Search – Police Initiated Tows Only —–> CLICK HERE

Vehicle Release Requirements

Valid Driver’s License is Required at time of pickup
(other government identifications are also accepted see below for a complete list)

Proof of Ownership (Title or Registration) Required at time of pickup
*Insurance is not proof of ownership*

Vehicles MUST be registered at time of pickup or a Towout will be required.

Rental Vehicles

Rental Agreement does NOT Constitute as Registration and you MUST notify the rental car company. Rental Car company is the only one who can pick up a rental vehicle unless they send in the required documents of a Hold Harmless and Copy of the Title and or Registration. Personal Property is NOT allowed to be released out of any rental car without the authorization.

Repossession Companies & Lien Holders

Required Documents – Copy of Title, Hold Harmless, Repossession Order.
You MUST call our office to Schedule your Pickup 24 Hours in Advance.
You MUST call us 1 hour out from time of appointment.
Driver MUST have their Hard Card License from the State of Florida

“The owner or legally authorized person in control of the vehicle or vessel” means the individual who is considered the legal owner of the vehicle or boat, or someone who has been explicitly given permission by the owner to operate it, essentially signifying the person responsible for the vehicle at any given time, whether they are the registered owner or not. 

Key points to remember:

• Ownership:Primarily refers to the person listed as the owner on the vehicle’s title or registration documents. 
• Authorized Person:Includes anyone who has been given explicit permission to drive or operate the vehicle by the owner, such as a family member, employee, or designated driver. 
• Control of the Vehicle:This phrase emphasizes that the person in question is actively driving or operating the vehicle at the time. 

Example situations:

1. A car owner driving their own car:In this scenario, the owner is considered the “owner or legally authorized person in control of the vehicle.” 
   • This example would require the vehicle owner to produce a registration or title to prove ownership of the Vehicle or Vessel that was towed.
     
2. A parent allowing their teenager to drive their car:The teenager is considered the “legally authorized person in control of the vehicle” while driving with the parent’s permission. 
   • This example the Authorization form would prove that the teenager is the legally authorized person in control of the vehicle while driving with the parent’s permission.
     
3. A car owner allowing a friend or other relative to drive their car:The friend or relative is considered the “legally authorized person in control of the vehicle” while driving with the car owner’s permission. 
   • This example the Authorization form would prove that the friend or relative is considered the legally authorized person in control of the vehicle.

Insurance Cards are NOT proof of ownership and can not be used as such. Only the Title and Registration or a Manufacture of Origin are proof of ownership.

If a vehicle has an open title (just purchased and title is still printed in previous owners name but signed over to new vehicle owner) then the title needs to be taken to the Department of Motor Vehicles and switched into the new owners name prior to picking up the vehicle. If you come to the tow yard with an open title that will be Rejected. The other option in this case is to have the prior owner of the Vehicle be present at time of pickup or produce the Vehicle release form that is located above.